Markets have become increasingly competitive, making product and service differentiation difficult. Driving the performance of your sales organization (direct sales force, reseller channels, front-line employees, contact center) is crucial for achieving key performance objectives. Incentive programs have become essential tools for achieving these objectives. The ability to quickly, efficiently and cost-effectively execute sales campaigns is critical to improving results. IncentOne delivers its integrated solution with the speed and flexibility needed to drive your sales organization.

IncentOne’s solutions solve the most common incentive program challenges:

• Sourcing of rewards for diverse audiences and business objectives
  
   
  Finding rewards that appeal to diverse audiences can be time consuming and difficult. Without a thorough understanding of the wants and preferences of the audience, reward sourcing for the program can be a difficult task.
  
  
• Lack of an integrated solution to support all programs
  
   
  While incentive programs are ultimately about driving sales goals, without a single solution to manage all programs it is virtually impossible to analyze the effectiveness of incentive spending. Reporting, program improvement and trend analysis become difficult without a single solution to manage all program activity.
  
  
• Need to design new sales campaigns for each sales initiative
  
   
  Without a single solution that can be applied to various circumstances, new programs must be crafted to support each new sales contest. This can be time-consuming and requires significant resources.
  
  
• Manual processes for tracking sales data
  
   
  Many organizations require manual tracking of sales data to manage their incentive programs. This causes not only a drain on scarce resources, but an inability to spend the appropriate time needed on program analysis rather than administrative procedures.
  
  
• Inability to integrate with sales performance systems
  
   
  It is common that sales performance systems are not integrated with incentive programs. This creates a series of challenges, ranging from a time lag between performance and incentive issuance to basic incentive program administration.
  
  
• Lack of integrated tracking and audit trails on all program activity
  
   
  The lack of a single “hub” for all incentive program activity requires manual tracking, auditing and reporting procedures, which can create significant compliance issues. In many organizations, incentive spending is still dispersed throughout a variety of budgets and business units, resulting in large dollars that are unaccounted for with respect to Sarbanes-Oxley, tax and payroll purposes.

IncentOne’s solutions solve these challenges by integrating:

• Seamless integration of rewards, systems, guidance and services
  
   
  IncentOne integrates the rewards, systems, guidance and services required for an effective program. With its reward portfolio and proven incentive management systems, IncentOne brings together rewards, administrative services and consultation in a single solution.
  
  
• Rewards that appeal to all audiences
  
   
  IncentOne’s solutions provide the ultimate reward – choice. Recipients can select rewards from our extensive catalog that includes gift cards from hundreds of national retailers and much more. This eliminates the need to pre-select or source new rewards for each program, regardless of audience demographics.
  
  
• Real-time tracking and reporting on all activity
  
   
  Because all activity occurs in a single solution, IncentOne provides real-time tracking and reporting on all program activity. IncentOne’s solutions come with a series of standard reports, but we can also provide custom reporting on any element of data we have. Reports can be viewed in real time and downloaded into traditional formats such as Excel, PDF or HTML for printing.
  
  
• Proven technology and track record
  
   
  IncentOne’s solutions are not being “developed” for you. Instead they leverage the collective experience of FORTUNE 500 companies and are customized for your specific needs. IncentOne regularly maintains employee, customer and member information for large corporations and undergoes significant testing to comply with the requirements of these companies. IncentOne has passed information security audits for over 50 FORTUNE 500 companies.
  
  
• Seamless integration with sales performance systems
  
   
  IncentOne’s solutions can be seamlessly integrated with your sales performance systems. IncentOne receives data from client systems and translates performance data into incentive earning.
  
  
• Incentives tied to sales training programs and systems
  
   
  IncentOne can integrate your sales training programs and systems into our incentive solutions. This enables you to reward your employees for participating in your training programs.
  
  
• Comprehensive reseller and VAR programs
  
   
  Indirect sales channels have become critical revenue streams for many companies. But with competitors clamoring for attention from your resellers, how can you incent them to sell your company’s offerings instead of competing products and services? IncentOne helps to differentiate you from your competitors and increases revenue obtained from VARs and other resellers with proven integrated incentive solutions tailored for indirect sales channels.
  
  
• Client-specific customization of all program elements
  
   
  IncentOne’s solutions include customizable program elements. All core program elements are customized with your branding and designed consistently throughout all program elements. IncentOne also complies with your brand standards and can either provide marketing services or work with you on program design.
  
  
• Single event “Award” and on-going “Points” solutions
  
   
  With IncentOne, you have one partner that delivers a range of solutions for objectives as diverse as rewarding your direct sales force, motivating your different reseller channels and integrating a “points” program for your call center as part of an integrated selling strategy.
  
  
• Internet-based solution to manage all program elements
  
   
  IncentOne provides Internet-based tools to manage administrative functions such as reporting, incentive issuance and customer service. This provides real-time access to information and minimizes the administrative burden on your staff.
  
  
• Management of multiple campaigns in a single solution
  
   
  IncentOne’s solutions provide clients with an opportunity that was not available before – to integrate disparate programs into a single enterprise program with integrated tracking, reporting and rewards that can be used as a tool to drive desired business objectives.

Our solutions enable you to implement a single program or to wrap your programs together into a single sales performance solution. IncentOne delivers the integration and  flexibility that drive cost savings and program improvement, enabling you to focus on how the solution drives key business results. IncentOne’s clients that have benefited from our Sales Solutions include ADP, Ingram Micro, Nike, Weichert and Washington Mutual.