Rewarding and recognizing employees is critical for reducing turnover, delivering training results and driving daily employee performance. IncentOne’s Human Capital Solutions drive all aspects of employee performance with real-time tracking and reporting on all program activity. Our enterprise-wide solution integrates the often “disjointed” reward, recognition and incentive programs managed by separate silos throughout your organization. This enables you to focus on tying rewards to key business objectives rather than on reward sourcing and administration.

IncentOne’s solutions solve the most common reward, recognition and incentive challenges:

• Sourcing of rewards for diverse audiences and business objectives
  
   
  Finding rewards that appeal to diverse audiences can be time consuming and difficult. Without a thorough understanding of the needs and preferences of the audience, reward sourcing for the program can be difficult task.
  
  
• Lack of an integrated solution to support all programs
  
   
  While incentive programs are ultimately about driving business goals, without a single solution to manage all programs it is virtually impossible to analyze the effectiveness of incentive spending. Reporting, program improvement and trend analysis become difficult without a single solution to manage all program activity.
  
  
• Lack of integrated tracking and audit trails on all program activity
  
   
  The lack of a single “hub” for all incentive program activity requires manual tracking and reporting procedures. This lack of integrated reporting and audit trails can create significant compliance issues with internal and external regulations (e.g., HIPAA, Sarbanes-Oxley).
  
  
• Manual processes for award issuance, budget management, approvals, rules management, team awards and cost center allocation
  
   
  Without an integrated solution in place, many incentive programs require a series of manual administrative procedures that burden staff with tracking, reporting, reward fulfillment, budget management and cost tracking. In many cases, each new program requires a series of different administrative procedures to support the unique needs of the program.
  
  
• Disjointed and fragmented programs with different award criteria
  
   
  Organizations with multiple programs or multiple managers running programs often find inconsistency in the criteria for award issuance and the processes to support the program. Because activity is not managed in one place, it becomes difficult to have a single dashboard view of program activity to ensure consistency across the program.
  
  
• Lack of established processes to ensure Sarbanes-Oxley compliance
  
   
  In many organizations, incentive spending is still dispersed in a variety of budgets and business units. This often results in large dollars that are unaccounted for with respect to Sarbanes-Oxley, tax and payroll purposes.
  
  
• Lack of solutions that support domestic and international employees
  
   
  With increased globalization, many organizations lack not only integrated solutions for domestic programs, but also the unique requirements of international programs. These include country-specific reward portfolios, multi-lingual support and currency conversion.

IncentOne’s solutions solove these challenges by integrating:

• Seamless integration of rewards, systems, guidance and services
  
   
  IncentOne integrates the rewards, systems, guidance and services required for an effective program. With its reward portfolio and proven incentive management systems, IncentOne brings together rewards, administrative services and consultation in a single solution.
  
  
• Rewards that appeal to all audiences
  
   
  IncentOne’s solutions provide the ultimate reward – choice. Recipients can select rewards from our extensive catalog that includes gift cards from hundreds of national retailers and much more. This eliminates the need to pre-select or source new rewards for each program, regardless of audience demographics.
  
  
• Real-time tracking and reporting on all activity
  
   
  Because all activity occurs in a single solution, IncentOne provides real-time tracking and reporting on all program activity. IncentOne’s solutions come with a series of standard reports, but we can also provide custom reporting on any element of data we have. Reports can be viewed in real time and downloaded into traditional formats such as Excel, PDF or HTML for printing.
  
  
• Proven technology and track record
  
   
  IncentOne’s solutions are not being “developed” for you. Instead they leverage the collective experience of FORTUNE 500 companies and are customized for your specific needs. IncentOne regularly maintains employee, customer and member information for large corporations and undergoes significant testing to comply with the requirements of these companies. IncentOne has passed information security audits for over 50 FORTUNE 500 companies.
  
  
• Flexibility to respond to changing program needs
  
   
  Flexibility is a core element of IncentOne’s solutions. Current and future program needs and requirements are often difficult to define, and IncentOne’s solutions have been designed with the flexibility needed to modify current programs, or create new ones, with little administrative effort and minimal cost implications.
  
  
• Telephone and online support
  
   
  All of IncentOne’s solutions provide program administrators and participants with both telephone and online support for all program functions. IncentOne believes that choice is the best reward™ – this is true not only for its reward selection, but also for how participants choose to perform customer service functions.
  
  
• Client-specific customization of all program elements
  
   
  IncentOne’s solutions include a series of program elements that can be customized. All core program elements are customized with your branding and designed consistently throughout all program elements. IncentOne also complies with your brand standards and can either provide or work with your marketing team or firm on program design.
  
  
• Internet-based solution to manage all program elements
  
   
  IncentOne provides Internet-based tools to manage administrative functions such as reporting, incentive issuance and customer service. This provides real-time access to information and minimizes the administrative burden on your staff.
  
  
• Paper and electronic award delivery and selection
  
   
  Instant electronic award delivery can be a powerful solution. However, in many cases, participants may not have access to the Internet or may prefer mailed awards. IncentOne can deliver both.
  
  
• International rewards for over 40 countries
  
   
  IncentOne seamlessly integrates reward, recognition and incentive program needs for over 40 countries throughout the world including selection of languages, currencies and country-specific reward portfolios. IncentOne’s solution includes in-country shipping, eliminating custom, duty and expense problems associated with shipping rewards across borders.

Our solutions enable you to implement a single program or to wrap your programs together into a “Total Rewards” solution. IncentOne delivers the integration and flexibility that drive cost savings, program improvement and enable you to focus on how the solution drives key business results. IncentOne’s clients that have benefited from our Human Capital Solutions include Washington Mutual, Capital One, Blue Cross Blue Shield, Deloitte, ADP and the United States Postal Service.