As healthcare costs continue to rise, employers are taking new approaches to tackle the drivers of healthcare spending. These strategies include the use of wellness, disease management and healthcare consumerism programs, all of which greatly impact healthcare and productivity related costs.
Unfortunately, most employers have less than 25% of their employees participating in these programs. How do employers motivate employees to take charge of their health and engage in your programs? The answer is incentives. IncentOne is the leading provider of integrated incentive solutions for employers, health plans and wellness providers. Our Health and Productivity Solutions will enable you to drive the specific activities that result in program engagement, participation, activities and, ultimately, the behavior change that results in return on investment (ROI).
IncentOne’s solutions solve the most common incentive program challenges:
- Sourcing of rewards for diverse audiences and health programs
IncentOne’s solutions provide the ultimate reward – choice. Recipients can select rewards from our extensive catalog that includes gift cards from hundreds of national retailers and much more. No matter what type of program you are running, we can provide appropriate rewards – regardless of audience demographics.
- Lack of an integrated solution to support all health programs
While incentive programs are ultimately about driving healthy behaviors, without a single solution to manage all programs it is virtually impossible to analyze the effectiveness of incentive spending. IncentOne can easily integrate multiple data sources from various health partners to provide you with reporting, trend analysis and program improvement.
- Absence of tracking, reporting and audit trails on program activities
The lack of a single “hub” for all incentive program activity requires manual tracking and reporting procedures. This lack of integrated reporting and audit trails makes it difficult to manage program effectiveness, improvement and results.
- Lack of consistent communications to engage participants
Consistently reaching participants with relevant messaging can be a difficult proposition. Without focused and persistent communications, your program faces an uphill battle.
- Inability to integrate data from multiple and changing health partners
It is common for employers to use health programs from multiple vendors. Integrating programs from many different health partners into one centralized location can be difficult. Without this central “hub” of information, impacting healthcare activity across multiple programs can be challenging.
- Difficulty managing HIPAA and other legal and tax implications
There are many laws and regulations that govern how incentives may, and may not, be used to reward employees for healthy activities. It is extremely difficult for organizations to comply with these requirements without guidance from a company such as IncentOne, which has a deep understanding of rules governing the use of incentives to reward healthy behaviors.
- Challenge of integrating dependents and retirees
Without an integrated solution in place, it is difficult to incorporate dependents and retirees into your program. The lack of communication and program awareness makes it tough to secure their participation in any type of program you may offer.
- Leveraging incentives to drive productivity
A healthy employee is a productive employee. Many incentive solutions lack the ability to expand from pure health activities to productivity, absenteeism and presenteeism. IncentOne can directly improve productivity by rewarding any job-related activities aligned with an organization’s goals.
IncentOne’s solutions solve these challenges by integrating:
- Seamless integration of rewards, systems, guidance and services
IncentOne integrates the rewards, systems, guidance and services required for an effective program. With its reward portfolio and proven incentive management systems, IncentOne brings together all of the rewards and administrative services in a single solution.
- Rewards that appeal to all audiences
IncentOne’s solutions provide the ultimate reward – choice. Recipients can select rewards from our extensive catalog that includes gift cards from hundreds of national retailers and much more. This eliminates the need to pre-select or source new rewards for each program – regardless of the location or demographic of the audience.
- Flexibility to offer monetary, non-monetary and health incentives
IncentOne enables you to offer non-monetary, monetary and health incentives. With this flexibility at your fingertips, IncentOne guides you on which portfolio best suits your needs.
- Real-time tracking and reporting on all activity
Because all activity occurs within a single solution, IncentOne provides real-time tracking and reporting on all program activity. IncentOne’s solutions come with a series of standard reports, but we can also provide custom reporting on any element of data you choose. Reports can be viewed in real-time and downloaded into traditional formats such as Excel, PDF or HTML for printing.
- Flexibility to apply the solution to different audiences and activities
IncentOne allows employers to not only focus on their employees, but also on the harder-to-reach dependents and retirees. Encouraging participation from these groups is vital to the overall goal of driving healthy behaviors.
- Seamless integration of multiple partners and data source
IncentOne’s solutions allow for easy integration of data from multiple sources and as many health partners as an employer may have. We consolidate all of this information so you can analyze all program-related metrics.
- Flexibility to offer both a “single event” and a “points” solution
With IncentOne, you have one partner that delivers a range of solutions for objectives as diverse as targeting employee participation in health risk assessments, encouraging female participants to get a mammogram and integrating “points” programs as part of a longer-term health improvement strategy.
- Communications to engage participants
IncentOne provides you with the necessary tools to communicate with participants on all relevant information. Messaging can be developed for any healthy behaviors and actions employers are trying to drive. Specific communications can be developed on an individual basis so that the most important messages reach the constituents appropriate destination.
- EMPOWER™ Program Design methodology to select incentive activities, values and budgets
IncentOne’s EMPOWER Methodology provides specific recommendations on incentive activities and values to optimize program design. This not only “EMPOWERs” participants to engage in healthy behaviors that reduce healthcare costs, but also provides management with a suggested budget to accomplish this objective.
- Self-reporting of activities using IncentOne’s Self Reporting Toolkit
IncentOne’s Self Reporting Toolkit™ provides the capability to reward activities that are reported directly by each participant (e.g., length and frequency of fitness activities, frequency of self-testing glucose levels, etc). The Self Reporting Toolkit also includes an audit trail to verify participant activities.
- Consultation on legal, tax, HIPAA, ERISA and non-discrimination rules
IncentOne’s extensive experience in both the healthcare and incentives industries enables us to guide you through the intricate maze of laws and regulations governing the use of health incentives.
- ROI Analysis
IncentOne provides analysis of spending, response rates, trends and ultimately, return on investment. With this data at your fingertips, IncentOne can assist you in driving program participation and healthy behaviors.
Based on your business needs and budgets, we recommend the solution that fits best. IncentOne’s clients that have benefited from our solutions include Washington Mutual, General Motors, Deloitte, Capital One, the United States Postal Service, AARP, Autodesk, MGM and several Blue Cross Blue Shield companies.
Whether you are looking for “Awards” for a single health activity or an integrated “points” incentive solution to drive ongoing behavior change, IncentOne has a solution to meet your needs. Our solutions enable you to implement a single program while moving to wrap your programs together into a single solution. IncentOne delivers the integration and flexibility that enable you to focus on how the solution drives key business goals. |